At B Sorted, your privacy is important to me. This policy explains how I collect, use, and protect your personal information when you work with me, visit my website, or contact me.

Who I Am

B Sorted is a professional home organising and bookkeeping service based in Glasgow, UK.
Email: contact@bsorted.co.uk
Website: www.bsorted.co.uk

What Information I Collect

I may collect and store the following information:

• Your name and contact details (email, phone number, address)
• Details about your home or business relevant to the services I provide
• Notes from our conversations and sessions
• Payment and invoicing details (no card information is stored)
• Website usage data (via cookies - see below)

How I Use Your Information

Your personal data is only used to:

• Provide the services you've requested
• Communicate with you about bookings or services
• Send invoices and track payments
• Improve my services
• Comply with legal or insurance obligations

Sharing Your Information

I will never sell or rent your information. I may share your details only when:

• Required by law (e.g. HMRC or insurance audits)
• You have given explicit consent

How I Store and Protect Your Information

Your data is stored securely using password-protected devices and trusted cloud-based platforms (e.g., Microsoft/Google). Any physical notes are stored securely and shredded once digitised or no longer needed.

How Long I Keep Your Information

I only keep your information for as long as needed - usually up to 7 years, in line with accounting and legal requirements. After that, it is securely deleted or destroyed.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data I hold about you
• Ask for any incorrect data to be corrected
• Request that I delete your information (unless legally required to keep it)
• Withdraw consent at any time

To exercise these rights, please email me at contact@bsorted.co.uk.

Cookies & Website Analytics

My website may use basic cookies or analytics tools (like Google Analytics) to track visits and improve the site. These do not identify you personally, and you can adjust cookie settings in your browser at any time.

Changes to This Policy

This privacy policy may be updated from time to time. I’ll always post the most recent version on my website.

Questions or Concerns?

If you have any questions about how your data is handled, please don’t hesitate to get in touch.

🌿 Let’s make space for what matters - safely, and with trust.